Three Tiers. Here's What Actually Differs.
We offer three service tiers: Advance (£120), Full (£220), and Upgrade (£300). This is what each actually includes: not the marketing version, the real version.
Advance Service: £120
This is the right service for bikes that have had a regular life: ridden recreationally, maintained occasionally, not neglected for years. It's also the right service for a pre-event check or a bike that's been stored for winter.
What's actually done: full safety inspection of frame, fork, headset, bottom bracket. Brake check: pads, cables, rotor condition, lever feel. Gear adjustment: full indexing, barrel adjustment, limit screws. Chain measurement: measured with a ruler. Tyre inspection and pressure set. Bolt check on all major fasteners. Quick-release tension check. Written condition report.
Full Service: £220
This is the service your bike should get every 6-12 months if you're riding regularly. Everything in the Advance, plus full drivetrain clean: chain, cassette, chainrings, jockey wheels degreased. Chain lubricated and measured. Brake rotor inspection and pad replacement if below 2mm remaining. Gear cables replaced if fraying. Handlebar tape/levers cleaned or replaced if worn. Full written condition report including component measurements.
This is the service where we catch things early: the chain at 0.75% stretch, the pad at 25% remaining, the cable starting to fray. The things that become expensive if left another 6 months.
Upgrade Service: £300
This is the service for bikes that have had a hard year, bikes being prepared for a big event, or bikes that have been neglected and need a proper rescue. Everything in the Full, plus drivetrain overhaul: chain, cassette, chainring inspected and measured. Wheel truing: both wheels checked for lateral and radial runout. Bearing checks: headset, bottom bracket, hub bearings tested and adjusted. Brake system flush and bleed if needed. Full post-service test ride.
When To Choose Which
Ridden less than 1,000 miles since last service, shifts fine, brakes fine: Advance. Once a year is fine for casual riders. Ridden 1,000-3,000 miles, ridden year-round, components showing wear: Full Service. Every 6-12 months depending on mileage. Bike has had a hard year, used in all weathers, components worn, entering a race season: Upgrade. Your bike will feel like new after this.
Ready to get your bike sorted?
Book online or call us on 07951 125 843. Based in Putney and Wimbledon, South West London.
Book a Service →Bike Clinique workshop approach
Before recommending parts, we inspect the bike and explain the practical options. That means checking what is worn, what is compatible, what is safe to keep and what will actually improve the ride. Riders in Wimbledon, SW17 and South West London bring us road, gravel, MTB, commuter and e-bike work because they want diagnosis before spending money. The aim is a bike that rides properly, not a parts list for the sake of it.
Service, advanced service or upgrade?
A complete service should restore the bike to safe, reliable working order. An advanced service goes deeper into the systems that wear slowly: bearings, drivetrain, brakes, wheels, cables and hydraulic setup. An upgrade is different. It changes the bike's performance, gearing, braking or fit. The mistake many riders make is asking for an upgrade when the bike first needs diagnosis, or paying for service work on parts that are already past economic repair.
At Bike Clinique we separate the decision into three questions: is it safe, is it efficient, and is it worth improving? A bike with good bones may justify better wheels, drivetrain or brakes. A tired bike with frame damage, poor fit or obsolete parts may not. The honest answer depends on inspection.
What gets checked
- Frame, fork and cockpit for damage or looseness.
- Brake pads, rotors/rims, fluid or cable condition.
- Chain, cassette, chainrings and derailleur alignment.
- Wheel bearings, spoke tension and rim condition.
- Headset, bottom bracket and hub play.
- Tyres, sealant, tubes and pressure range.
If the bike only needs service work, we say that. If a deeper strip or upgrade makes more sense, we explain why before parts are ordered. This is especially important for road, gravel, MTB and e-bike work where compatibility can change the total cost quickly.
Bike Clinique workshop approach
Before recommending parts, we inspect the bike and explain the practical options. That means checking what is worn, what is compatible, what is safe to keep and what will actually improve the ride. Riders in Wimbledon, SW17 and South West London bring us road, gravel, MTB, commuter and e-bike work because they want diagnosis before spending money. The aim is a bike that rides properly, not a parts list for the sake of it.
We also separate urgent safety work from performance upgrades. Brakes, steering, tyres, wheel security and structural faults come first. Drivetrain wear, bearings, cables and setup come next. Only after that do we talk about upgrades. This keeps the recommendation honest and makes the finished bike more reliable on real roads.
If you are comparing options, bring the bike in or send clear photos of the drivetrain, brakes and the problem area. We can then advise whether the sensible route is adjustment, service parts, a deeper rebuild or a properly planned upgrade.